Thank you for using Otsukai.
It has been brought to our attention that the Otsukai support center was partly down from Thursday 6 June to Tuesday 11 June 2019. This means that users who were attempting to make a support ticket for the first time were unable to log in to the support center. We understand that there were users who were unable to contact us during this time.
We can only express our apologies for the inconvenience this has caused our users. The problem has now been fixed, so we urge any users who have tried to contact us to during this time to make a new ticket and we will get back to you as soon as possible.
We hope you will continue to use Otsukai.