Thank you for using Otsukai!
Recently we have changed the profile picture system, which means you can now directly upload your desired picture on to Otsukai!To change your picture right now, you can follow this link if you are logged in to Otsukai:
We have also increased the amount of notification e-mails to speed up the transaction process for both Japanese and International users.You can choose which email notification you receive by changing the settings in your profile. if you are logged in to Otsukai, just follow this link:
Otsukai is always trying to improve its service based on the feedback we get from you, our users. We know there are still many things that need improvement and there are other functions we would like to implement on our website to make your experience on Otsukai even better. We will keep working hard on it in the background to provide a satisfying service. Thank you so much for your patience.
If you want to talk to somebody from the Otsukai Support Team, feel free to contact us through the form below. We will reply as soon as possible. Our office hours are weekdays 09:00 - 18:00 (JST) excluding Japanese national holidays.